IT service desk (part-time)
Waikato District Health Present
Hamilton
First-line support for clinical and admin staff, plus the knowledge base nobody else wanted to write.
Hana Okafor
Graduate
Information systems graduate — data, analysis and a year of helpdesk
Hamilton, New Zealand
About Me
Final-year information systems student at Waikato. I like messy data, dashboards that get used, and documentation nobody has to rewrite.
2
Roles Held
5
Skills
2
Projects
Skills
SQL
Advanced
Python
Intermediate
Data visualisation
Advanced
Business analysis
Intermediate
Technical writing
Advanced
Experience
Student analyst
Campus analytics group Hamilton
Built enrolment reporting for an academic planning project.
Projects
Enrolment dashboard
2025Analyst
A dashboard the planning team still opens every week.
Knowledge base rebuild
2024Author
Rewrote 120 help articles and cut repeat tickets.
Education
Bachelor of Information Systems
University of Waikato
Information systems
2026
Achievements
Dean’s list
2025A average across the 2025 academic year.
Contact
Email
student@example.com
Location
Hamilton, New Zealand
Work With Hana Okafor
Information systems graduate — data, analysis and a year of helpdesk
Selected work